QUALITY
Mission
Our mission is to provide an exceptional customer experience.
Quality Policy
Waytek, Inc.’s commitment to quality includes measuring and monitoring the following areas for the continued suitability and effectiveness of the quality management system, and as a basis for continual improvement:
Quality Objectives
- Customer Satisfaction and Feedback
- Order Accuracy
- Delivery Timeliness
- Calls Answered Timeliness
- Media Processed Timeliness
- Order Fill Rates
- Backorder Rates
- Vendor Performance
- Internal Audit Activity
- Corrective Action Activity
Waytek, Inc. Quality System
Waytek, Inc. has been a distributor to the wire harness and manufacturing industries since 1975. Exceptional customer service and provision of high quality products have always been our top priorities.
We maintain a documented ISO-based quality management system that is focused on effectiveness, efficiency and continual improvement. Our QMS manual can be downloaded below, and our quality measurements are available upon request.
We appreciate your inquiry and look forward to continuing business with your company. Please keep in mind that Waytek is a distributor and does not manufacture any product that we provide to you.
Please direct questions or comments to nancyn@waytekwire.com.
Click here for the most current PDF copy of the Waytek, Inc. QMS Manual.