Quality
Mission
Our mission is to provide an exceptional customer experience.
Commitment to Quality
For more than 50 years, Waytek has built a trusted record of supplying high-quality electrical components from reliable, established manufacturers. We carefully select and continually evaluate our suppliers to help ensure consistent product quality, dependable availability, and performance our customers can count on. This long-standing commitment supports the wire harness manufacturers and specialty vehicle builders who rely on Waytek for the products they need, when they need them.
That same commitment to quality extends to every aspect of our own business and operations, as reflected in our Quality Policy and Quality Management System.
Quality Policy
Waytek, Inc.’s commitment to quality includes measuring and monitoring the following areas for the continued suitability and effectiveness of the quality management system, and as a basis for continual improvement:
Quality Objectives
- Customer Satisfaction and Feedback
- Order Accuracy
- Delivery Timeliness
- Calls Answered Timeliness
- Media Processed Timeliness
- Order Fill Rates
- Backorder Rates
- Vendor Performance
- Internal Audit Activity
- Corrective Action Activity
Waytek, Inc. Quality System
Waytek, Inc. has been a distributor to the wire harness and manufacturing industries since 1975. Exceptional customer service and provision of high quality products have always been our top priorities.
We maintain a documented ISO-based quality management system that is focused on effectiveness, efficiency and continual improvement. Our QMS manual can be downloaded below, and our quality measurements are available upon request.
Please keep in mind that Waytek is a distributor and does not manufacture any product that we provide to our customers.
Please direct questions or comments to [email protected].
Click here for the most current PDF copy of the Waytek, Inc. QMS Manual.